Return & Exchanges

Your satisfaction is important to us.

If you’re not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.

Return Conditions

• Items must be unused, unworn, and in original condition

• Original packaging must be included

• Proof of purchase is required

How to Request a Return

Please contact us at care@vellavia.com with your order number and reason for return.

Once approved, we will provide return instructions.

Refunds are issued to the original payment method after inspection. Shipping costs are non-refundable unless the item is defective or incorrect.